-
SHIPPING
Domestic USA Rates:
$10 (USPS Priority Mail)
$25 (FedEx 2 Day)
Free Shipping for Orders over $150 (USPS Priority Mail)
Overseas Rates:
We`ll happily ship overseas with FedEx. Please email us for a quote and we will be back to you as soon as possible – sales@bluesmiths.com.
As soon as we receive your order, we`ll do our very best to get it shipped out to you the same day. Orders received by 9AM HST (11AM PST) are more likely to leave Maui the same day.
A note on delivery times - Because we are in Hawaii, shipping typically takes 1-2 days longer and we are unable to offer an overnight express service. We`re working to change this (warehousing, that is) and will keep you informed as and when we do. We really appreciate your understanding and patience.
-
RETURNS AND EXCHANGES
RETURNS
At Bluesmiths, we`re extremely proud of our products and we
really hope you like them and get many years of use from them.
If for any reason you are not totally happy with your
purchase, please return the item(s) to Bluesmiths for a refund of the
purchase price.
We ask that you simply complete the Returns Form (included in
your package) and send it back to us along with the goods.
Bluesmiths can only accept goods returned in original, unworn condition within 30 days of the purchase. As soon as we
receive the goods back, we`ll credit you back for the original purchase price. We
do not refund original shipping charges.
Returns are the responsibility of the customer. Bluesmiths
cannot be held responsible for missing or damaged goods. We recommend
using a service with delivery signature.
If an item is deemed defective or faulty by Bluesmiths, we
will refund the cost of return shipping. We ask that we are notified of
the problem by email in advance of the return.
Discount/Offers - When returning items on which you have
received a discount/offer, that discount/offer will no longer apply if
you fall below the discount/offer threshold.
Overseas Returns – Please contact us before you make an
overseas return. Bluesmiths will not accept customs charges. Please note
on the package “Goods returned under warranty.”
The return address is:
Returns
Bluesmiths LLC
300 Inu Place
Kula
Hawaii, 96790
USA
We love feedback. It helps us make a better product. If you do
make a return, we`d really like to hear what we could do next time.
Feel free to let us know what you think, good or bad.
EXCHANGES
If you would like an exchange product, we will ship you the
new product as soon as we receive the item you would like to exchange.
We
will ship with our standard domestic service. If there is a difference in
price, we will either refund you the difference in price or ask you to
make a balancing payment.
Fast Exchanges - If you cannot wait and would like an exchange
item sooner, please email us at sales@Bluesmiths.com. We`ll simply ask
you to pay for the replacement garment and then we`ll immediately ship
it to you for free. As soon as we receive the garment back, we`ll refund
you the purchase price of the original garment.
-
CONTACT
If you have any questions about Bluesmiths, please email us
at the following address and we`ll be back to you as soon as possible -
info@bluesmiths.com.
If you would like to write to us, please do so at the following address:
Bluesmiths LLC
300 Inu Place
Kula
Hawaii, 96790
USA
If
you would like to speak with one of our team, please email us leaving
your telephone number and a good time to call you back -
info@bluesmiths.com.
-
TERMS OF CONTRACT
Goods and Services supplied from this website are supplied by Bluesmiths LLC (“Bluesmiths”), a Hawaiian Limited Liability company whose registered address is 300 Inu Pl, Kula, Hawaii, 96790, United States of America.
Your submission of an order represents an offer to purchase Goods and/or Services indicated by you and it is not binding on us until we have notified you that an order is accepted. All advertisements and communications are made by us until your order is accepted by us are invitations to treat only and are not confirmed offers. This means that if Goods or Products are shown on the site but are unavailable or incorrectly priced or otherwise incorrectly described, Bluesmiths shall not be obliged to sell you those goods.
-
TERMS OF USE AND PRIVACY POLICY
TERMS OF USE
By accessing the BLUESMITHS website, you are agreeing to be
bound by these Terms of Use, all applicable laws and regulations, and
agree that you are responsible for compliance with any applicable local
laws. If you do not agree with any of these terms, you are prohibited
from using or accessing this site. The materials contained in this site
are protected by applicable copyright and trademark law.
1. Limited License
BLUESMITHS grants you a limited license to access and make
personal use of this site and not to download (other than page caching)
or modify it, or any portion of it, except with express written consent
of BLUESMITHS. This license does not include any resale or commercial
use of this site or its contents; any collection and use of any product
listings, descriptions, or prices; any derivative use of this site or
its contents; any downloading or copying of account information for the
benefit of another merchant; or any use of data mining, robots, or
similar data gathering and extraction tools. This website or any portion
of this site may not be reproduced, duplicated, copied, sold, resold,
visited, or otherwise exploited for any commercial purpose without
express written consent of BLUESMITHS. Any unauthorized use terminates
the permission or license granted by BLUESMITHS. You are granted a
limited, revocable, and nonexclusive right to create a hyperlink to the
home page of BLUESMITHS.com so long as the link does not portray
BLUESMITHS, or its products or services in a false, misleading,
derogatory, or otherwise offensive matter. You may not use any
BLUESMITHS logo or other proprietary graphic or trademark as part of the
link without express written permission.
2. Disclaimer
THE MATERIALS ON THIS WEBSITE ARE PROVIDED "AS IS" UNLESS
OTHERWISE SPECIFIED IN WRITING. BLUESMITHS DISCLAIMS ALL WARRANTIES,
EXPRESS OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER
WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
BLUESMITHS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE
ACCURACY OR RELIABILITY OF THE USE OF THE MATERIALS ON ITS SITE OR
OTHERWISE RELATING TO SUCH MATERIALS OR ON ANY SITES LINKED TO THIS
SITE.
3. Limitations
BLUESMITHS assumes no responsibility for anyone's use of the
information and materials on its web site. In no event shall BLUESMITHS
or its suppliers be liable for any damages (including, without
limitation, damages for loss of data or profit, or due to business
interruption,) arising out of the use or inability to use the materials
on BLUESMITHS' website, even if BLUESMITHS or a BLUESMITHS authorized
representative has been notified orally or in writing of the possibility
of such damage. Because some jurisdictions do not allow limitations on
implied warranties, or limitations of liability for consequential or
incidental damages, these limitations may not apply to you.
4. External Web Links
BLUESMITHS.com may contain links to third party websites. When a
user leaves the BLUESMITHS website and visits another site, the user is
subject to the privacy policy of that new site. BLUESMITHS is not
responsible for the contents of any off-site pages referenced. The user
specifically acknowledges that BLUESMITHS is not liable for the
defamatory, negligent, inaccurate, offensive, or illegal conduct of
other users, links, or third parties and that the risk of injury from
the foregoing rests entirely with the user. Links from BLUESMITHS pages
on the World Wide Web to other sites do not constitute an endorsement
from BLUESMITHS. These links are provided as an information service
only. It is the responsibility of the user to evaluate the content and
usefulness of information obtained from other sites.
5. Proprietary Information
All intellectual property contained on the BLUESMITHS website is
the exclusive property of BLUESMITHS or its content contributors. This
content cannot be copied, reproduced, or used without written permission
from BLUESMITHS. This website contains logos, trademarks, service marks
and design elements that are proprietary to BLUESMITHS. These
trademarks are protected under applicable trademark laws and cannot be
copied, reproduced or used without written permission from BLUESMITHS.
Reproduction, storage, or use of materials retrieved from the BLUESMITHS
site is subject to applicable copyright laws.
6. Materials on Website
The materials appearing on BLUESMITHS' website may include
technical, typographical, or photographic errors. BLUESMITHS does not
warrant that any of the materials on its website are accurate, complete,
or current. BLUESMITHS may make changes to the materials contained on
its website at any time without notice.
7. Site Terms of Use Modifications
BLUESMITHS reserves the right to revise these terms of use for
its website at any time without notice. By visiting and using this
website you are agreeing to be bound by the then current version of
these Terms of Use.
8. Governing Law
Construction of the disclaimers above and resolution of disputes
thereof are governed by the laws of the State of Hawaii. The laws of
the State of Hawai‘i shall apply to all uses of this data and this
system. By use of this system and any data contained therein, the user
agrees that use shall conform to all applicable laws and regulations and
user shall not violate the rights of any third parties.
PRIVACY POLICY
BLUESMITHS is committed to providing appropriate privacy and
security of confidential information provided to BLUESMITHS in the
conduct of its activities. BLUESMITHS obtains, uses, stores, shares and
disposes of confidential information consistent with applicable federal
and state laws. Before or at the time of collecting personal
information, we will identify the purposes for which information is
being collected. We will collect and use of personal information solely
with the objective of fulfilling those purposes specified by us and for
other compatible purposes, unless we obtain the consent of the
individual concerned or as required by law. We will only retain personal
information as long as necessary for the fulfillment of those purposes.
Interactions with Individuals under Thirteen Years of Age.
BLUESMITHS is committed to protecting the privacy and safety of our
children. We are in compliance with the requirements of COPPA
(Children's Online Privacy Protection Act), we do not collect any
information from anyone under thirteen years of age. Our website,
products and services are all directed to individuals who are eighteen
years old or older. Accordingly, if a user of the BLUESMITHS website is
under the age of thirteen, such user is requested not to provide
BLUESMITHS with personally identifying information including
confidential information, and BLUESMITHS will not knowingly use any such
information in its database or as part of other data collection
activities. BLUESMITHS cautions users under the age of thirteen and
their parents or guardians that the collection of individual information
voluntarily provided by such a user without the knowledge of BLUESMITHS
via the website or other electronic or paper methods will be treated by
BLUESMITHS the same way as information given by an adult. In addition,
such information may be subject to public access until BLUESMITHS
becomes aware that the information provider is under the age of
thirteen, at which time such information will be deleted from our
servers.
Cookies. Generally, we use cookies to customize your experience
on our website. Cookies are small pieces of data stored by a web browser
on a user's computer. Cookies are often used to retain information
about preferences and pages a user has previously visited. For example,
when a user visits some sites on the BLUESMITHS website, one might see a
"Welcome Back" message. The first time one visits the BLUESMITHS
website, a cookie may be stored on the user's computer; and when the
user returns, the cookie is read again. One can refuse to accept
cookies, one can disable cookies, and one can remove cookies from one’s
hard drive.
Changes to Privacy Policy. If we decide to change our privacy
policy, we will post those changes on this page, and/or update the
Privacy Policy modification date at the top of this page. If we do
update we may notify you here, as well as by posting a notice on our
website and/or e-mailing you, along with a description of any changes
(material or otherwise) and, where appropriate, a link to the modified
policy so that you can review it.
